What is your Minimum Order Quantity?
We can embroider 1 piece, but this item will take the entire setup charge and will be expensive.
For embroidery we would recommend about 10 pieces., but for a real juicy price a higher piece order will work out cheaper per piece.
Again we can embroider 1 piece as a sample, but this will be expensive.
For 3D embroidery we would recommend about 10 – 20pieces, but for a real juicy price a higher piece order will work out cheaper per piece.
When Can I Expect My Order?
7-10 Working Days*
*It normally takes between 7-10 working days from when artwork is approved (this does not include shipping). Rush orders may be available at an additional cost, depending on the shop schedule.
Timing also depends on the size of the order and what is required for example you require woven labels to be made and sewn onto the garments will take longer.
Quotes 2 - 3 Working Days*
*It normally takes between 2-3 working days from when you make contact.
We try to work through quotes as quickly as we can, but we look at every design to make sure how we can make it the best for you and this takes a little time.
What File Types Will My Artwork Need To Be In?
ai, eps, psd
.ai – Adobe Illustrator CC – Vector File
.eps – Encapsulated Post Script CC – Vector File
.psd – Photoshop 300dpi to size with colours separated on layers
OR a high-resolution .JPG that we can convert to artwork from £15.00 ex vat minimum charge, depending on the design. For more information on artwork files, check out our Artwork Guidelines page.
Will You Print On My Customer Supplied Garments?
You can supply your own garments for us to decorate, but if there is a mishap, misprint or any decoration problem we don’t cover the cost of the item and you may still be charged for the print or decoration.
Please fill out and sign our Customer Supplied Garment Form we cannot proceed on any supplied items until the form has been signed and send back to us.
It does normally work out cheaper to order from us direct.
When are you open?
We are open weekdays, if you would like to come in, please call to make an appointment as we may be training or on another appointment.
- Monday – Friday : 9am – 5pm
Saturday – Sunday: Closed
Bank Holdiays: Closed
Tel: 01288 275 003
Do you offer a Design Service
We have a in house top notch design team, give us shout for your next project or if your require any adjustments to your design.
What is your return policy?
Hope not… We only take back items with a geniune fault. We check all items throughly before they leave us, so we pretty sure there won’t be problem. We don’t take back any mispells, so check that dictionary spelling. If returning blank items as they not want you wanted, there is a restocking fee and we can’t refund the postage.
We offer a 14 Day Return on all blank items sold via mytshirtprinters.co.uk. Please ensure items are in the same condition & packaging they were supplied when delivered.
Our Company and Contact details are below:
Unit 5 Wayside Workshops
Tel: 01288 275 003
Company Number: 6536379